Selecting a phone system is one of the most important decisions facing businesses today. The phone system chosen will determine a company’s ability to leverage the applications and technology supporting their business today, and determines the complexity and cost of implementing new technologies in the future. Traditional telephone systems have become obsolete with the convergence of voice, data and the need to integrate with business applications. Today, you need a scalable, feature rich phone system that enables you to improve the way you communicate today, with the flexibility to easily add more advanced capabilities, as your business needs change.
The SHTC solutions are more than phone systems; they provide a communications foundation designed to improve communications within your organization as well as with your customers.
From Single phone/single line solutions to Integration with, or replacment of, existing traditional phone systems our solutions are complete turnkey IP-PBX and Converged IP phone systems that are standards-based, making it easier and more affordable for customers of all sizes to implement reliable IP-PBX telephone systems.
Utilizing technologies from leading vendors we deliver features that include:
- Basic Business Calling Features
- Caller ID
- Do Not Disturb
- Voicemail
- E-mail notification of voicemail
- Conference Bridging
- Call queuing
- Call details records (CDR)
- Auto-attendant
- Company Directory Listing
- Interactive Voice Response with configurable menus
- Music on Hold
- Call Forwarding (Always/on Busy/on No Answer/Follow me)
- Caller ID
- Call Parking
- Support of VOIP protocols SIP and H.323
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